Premium Hosting, Domain & VDS Solutions

1. Introduction

By using Sezon Hosting services, you agree to comply with these Terms of Service. Please read them carefully.

2. Account Responsibilities

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You must immediately notify Sezon Hosting of any unauthorized use of your account.

3. Service Usage

You agree to use the services in compliance with all applicable laws and regulations. Prohibited activities include but are not limited to:

• Distribution of malware, viruses, or any other malicious code
• Phishing or engaging in fraudulent activities
• Spamming or sending unsolicited bulk emails
• Hosting illegal content or engaging in illegal activities
• Any activity that may disrupt or interfere with the services or networks connected to Sezon Hosting

4. Payment and Billing

All fees are payable in advance according to the service selected. Payments are non-refundable except as provided in our Refund Policy. Sezon Hosting reserves the right to change pricing at any time, with notice provided to customers before renewal.

5. Service Availability

Sezon Hosting strives to maintain 99.9% uptime for all services. However, we do not guarantee uninterrupted service and are not liable for any service interruptions or data loss that may occur.

6. Data Backup

While Sezon Hosting performs regular backups, you are responsible for maintaining your own backups of your data. Sezon Hosting is not responsible for data loss under any circumstances.

7. Termination

Sezon Hosting may terminate or suspend your access to the services immediately, without prior notice or liability, for any reason, including without limitation if you breach the Terms.

8. Limitation of Liability

In no event shall Sezon Hosting be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

9. Changes to Terms

Sezon Hosting reserves the right to modify these terms at any time. We will notify customers of any significant changes.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Turkey, without regard to its conflict of law provisions.

1. General Refund Policy

Sezon Hosting offers a 7-day money-back guarantee for new hosting and VDS services. If you are not satisfied with our services within the first 7 days of your purchase, you may request a full refund. This refund policy does not apply to domain registrations, SSL certificates, or add-on services.

2. Eligibility for Refunds

To be eligible for a refund:

• The refund request must be made within 7 days of the initial purchase
• Your account must be in good standing
• You must not have violated our Terms of Service

3. Domain Registration

Domain registration fees are non-refundable. This is due to the fact that domain registrations are processed immediately and cannot be canceled once registered.

4. Renewal Payments

Refunds are not provided for renewal payments. The money-back guarantee applies only to the initial purchase of a service.

5. How to Request a Refund

To request a refund, please contact our customer support team via:

• Email: [email protected]
• Ticket System: Log in to your client area and submit a support ticket

Please include your account information and reason for the refund request.

6. Processing of Refunds

Approved refunds will be processed within 10 business days. Refunds will be issued to the original payment method used for the purchase.

7. Service Cancellation

Upon processing a refund, the associated service will be canceled, and all data related to the service will be permanently deleted. It is your responsibility to back up your data before requesting a refund.

8. Exceptions

Sezon Hosting reserves the right to refuse a refund if we suspect fraud, abuse of our services, or violation of our Terms of Service. Additionally, promotional or discounted services may have different refund terms as specified during purchase.

9. Changes to Refund Policy

Sezon Hosting reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on our website.